Terms and Conditions

1. Introduction

These Terms and Conditions govern the use of the Gamma Bespoke website and the services provided by Gamma Bespoke. By accessing this website or engaging our services, you agree to comply with and be bound by the terms outlined below.

Gamma Bespoke provides bespoke interior solutions including the design, manufacture, and installation of kitchens, wardrobes, and other fitted furniture.

2. About Us

Gamma Bespoke is part of the Gamma Group and draws on the extensive experience of Gamma Construction Services, which has delivered large-scale projects across hotels, residential developments, and student accommodation. These projects have included the design, manufacture, and installation of bespoke furniture solutions at scale.

Our services focus on providing tailored furniture solutions designed to maximise functionality, aesthetics, and space within residential and commercial properties.

3. Use of Website

By using this website you agree to:

  • Use the website only for lawful purposes

  • Not attempt to gain unauthorised access to the website

  • Not reproduce, copy, or distribute content without permission

  • Provide accurate information when contacting us or requesting quotations

We reserve the right to modify or withdraw the website without notice.

4. Quotations and Estimates

All quotations provided by Gamma Bespoke are:

  • Free and without obligation

  • Valid for 30 days unless otherwise stated

  • Based on the information provided at the time of enquiry

Final prices may vary depending on:

  • Site measurements

  • Design changes

  • Material selection

  • Installation requirements

A final quotation will be confirmed prior to the commencement of any work.

5. Design Services

Gamma Bespoke may provide design consultations and drawings as part of the quotation process.

All designs, drawings, plans, and concepts remain the intellectual property of Gamma Bespoke unless otherwise agreed in writing.

These materials may not be copied, reproduced, or used by other contractors without our written consent.

6. Orders and Acceptance

An order is considered accepted when:

  • A written agreement or confirmation has been received from the client, and

  • Any required deposit payment has been made.

Gamma Bespoke reserves the right to refuse or cancel orders at its discretion.

7. Payment Terms

Payment terms may vary depending on the project but typically include:

  • Deposit payment to secure manufacturing and materials

  • Interim payments depending on project stages

  • Final balance payment upon completion or installation

Full payment must be made within the agreed timeframe outlined in the invoice.

Failure to make payments may result in delays or suspension of work.

8. Manufacturing and Installation

All bespoke furniture is manufactured to the specifications agreed during the design process.

Installation times may vary depending on project complexity. While we aim to meet all agreed deadlines, delays may occur due to:

  • Supply chain disruptions

  • Site readiness issues

  • Changes requested by the client

  • Unforeseen circumstances beyond our control

We will always communicate any delays and work to minimise disruption.

9. Client Responsibilities

Clients are responsible for ensuring:

  • Accurate information regarding measurements and site conditions

  • Adequate access for installation teams

  • Completion of any prerequisite building or electrical work

  • Safe working conditions during installation

Gamma Bespoke cannot be held responsible for delays caused by site readiness issues.

10. Natural Materials

Bespoke furniture often uses natural materials such as wood, veneers, and painted finishes.

Variations in:

  • colour

  • grain

  • texture

  • finish

are natural characteristics of these materials and should not be considered defects.

11. Warranty and Guarantees

Gamma Bespoke aims to provide high-quality craftsmanship and materials in all installations.

Where applicable, we may provide warranties covering defects in workmanship or materials for a specified period after installation.

This warranty does not cover:

  • normal wear and tear

  • misuse or improper maintenance

  • accidental damage

  • alterations carried out by third parties

12. Limitation of Liability

Gamma Bespoke shall not be liable for:

  • indirect or consequential losses

  • delays caused by third parties

  • losses resulting from incorrect information provided by the client

Our total liability shall not exceed the total contract value for the services provided.

13. Cancellations

If a client wishes to cancel an order after it has been accepted:

  • Deposits may be non-refundable where materials or manufacturing have already begun.

  • Any costs incurred up to the cancellation date may be charged.

14. Intellectual Property

All content on this website, including:

  • text

  • images

  • graphics

  • logos

  • design concepts

is the property of Gamma Bespoke unless otherwise stated.

It may not be reproduced or used without written permission.

15. Privacy

Any personal information submitted through this website will be handled in accordance with our Privacy Policy and applicable UK data protection laws.

16. External Links

Our website may contain links to third-party websites. Gamma Bespoke is not responsible for the content, policies, or practices of external websites.

17. Changes to Terms

Gamma Bespoke reserves the right to update or modify these Terms and Conditions at any time. Updated versions will be published on this page.

18. Governing Law

These Terms and Conditions shall be governed by and interpreted in accordance with the laws of England and Wales.

Any disputes arising in connection with these terms shall be subject to the jurisdiction of the courts of England and Wales.

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